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Community Survey: Snow Routes in 2025/2026 & Windrow Assistance

Transportation would like to hear from the community about snow routes and the Windrow Assistance Service in the 2025/2026 season. This survey will close on March 22, 2026, and submissions will be considered in planning for the next winter season. 

Questions about snow routes? Call 311 for information, tools and service requests. 

1.  

How did you find out when snow routes were activated this past winter? Check all that apply.

* required
2.  

What communication channels do you prefer for receiving updates on snow route activations? (check all that apply)

* required
3.  

During this past winter, were you aware that vehicles parked on active snow routes were subject to parking tickets?

* required
4.  

How strongly do you agree or disagree with the following statements?

* required
The plowed snow (windrows) at the end of my driveway was challenging to remove.
My driveway was inaccessible due to plowed snow (windrow) accumulation.
The plowed snow (windrows) beside the curb in the on-street parking created a barrier to accessing sidewalks from on-street parking.
Snow was not removed completely from parking lanes on snow routes due to vehicles that were not moved during activation.
When snow routes are activated, my alternative parking location is too far from my home.
I witnessed drainage issues on a snow route due to new plowing-to-the-right practices.
My property experiences ice accumulation due to the combined effect of new plow-to-the-right practices and freeze/thaw weather cycles.
Extreme cold temperatures create challenges to complying with snow route parking restrictions.
5.  

This past winter, were you aware of any of the following benefits to parking enforcement on snow routes? Check any/all you were aware of.

* required
6.  

This past winter, were you aware of any of the following benefits of plowing snow to the right of the road (toward boulevards, curbs, and driveways)? Check any/all you were aware of.

* required
7.  

Considering the speed and completeness of snow clearing on snow routes,  how do you rate the overall service level for snow routes post-storm? 

8.  

Did plowed snow create a barrier to: (check any that apply)

9.  

How do you use snow routes (roadway sections indicated with blue snowflake tab above snow route signage)? 

* required

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